Privacy Policy

Last Updated:03/09/2023

At Sakan Global for General Trading, we appreciate your use of and contributions to our website, social networking platforms and mobile application, our other properties and/or our related services (collectively known as the "System" or, each individually, a "Service"). We do highly respect your rights yet SAKAN platform or any individual involved in the preparation, production or distribution of any material in this system does not bear any liability/responsibility for any direct or indirect moral or material damage arising from the use/not being able to use this platform or from any error or deletion or defect contained therein or from the incorrect information provided by it or from any delay or interruption in the broadcast. Likewise, the advertiser should be aware that the registered contact information (mobile number or e-mail), will be posted publicly on a Sakan Platform so that the other party can communicate on to complete the business transactions. Therefore, Sakan Platform is not liable to provide confidentiality system or privacy for such data. The advertiser bears full responsibility for all their registered information and data in the system.

We encourage you to read this privacy policy to understand the information we collect and how we use and disclose it. This policy applies to all of our Services that link to it.

1. Information Collected by Sakan Global for General Trading / SAKAN Platform

When you use the System, we collect a variety of information from and about you, your devices, and your interaction with the Services. Some of this information identifies you directly or can be used to identify you when combined with other data.

Information you provide. When using the System, you may be asked to provide payment/financial information, details about your home or properties you are interested in, financial information. This may occur, for example, when you register on the Services, claim a home, share or save a property, correspond with a real estate professional (such as a real estate agent or broker, property manager, investor, homebuilder, etc..) via the System, or complete other forms or transactions. You may also provide information about a third party through the Services, for example, if you share a real estate listing with a recipient via email. We may combine this information with other information we collect from your interaction with the System or from other companies.

Some information you provide through the System is collected and processed by third parties on our behalf. For example, when you order products or services through the System, we may need to collect your credit or debit card information. This information is collected and processed by third-party payment processors. In the event that a credit report is required to use a service, you may be asked to provide you’re your ID number to pass that information directly to the third-party providers who need the information to process the credit or background check report.

Cookies, web beacons, and other tracking technologies. We use various technologies to collect information automatically when you access and use the System, including cookies, web beacons and other similar technologies. Cookies are bits of electronic information that can be transferred to your computer or other electronic device to uniquely identify your browser. When you use the Services, we may place one or more cookies on your computer or other electronic device or use other technologies that provide similar functionality. We may use cookies to connect your activity on the Services with other information we store about you in your account profile or your prior interactions on the Services to, for example, store your preferences. The use of cookies helps us improve the quality of the Services to you, by identifying information which is most interesting to you, tracking trends, measuring the effectiveness of advertising, or storing information you may want to retrieve on a regular basis, such as your favorite homes or chalet. At any time, you may adjust settings on your browser to refuse cookies according to the instructions related to your browser. However, if you choose to disable cookies, many of the free features of the system will not operate properly.

The pages on the System may also include web beacons or pixels, which are electronic files to count users who have visited that page, to track activity over time and across different websites, to determine users interactions with emails we send, to identify certain cookies on the computer or other electronic device accessing that page, or to collect other related information, and this information may be associated with your unique browser, device identifier, or Internet Protocol address. We may, for example, implement a pixel on the pages of the Services where you view a certain advertisement so that we can track whether you visit a website associated with that advertisement at a later time.

Third-party cookies, web beacons, and other tracking technologies. We work with service providers and advertising networks to track and manage cookie information and your activities while you're using the System and your online activities over time and across different websites and devices. For example, third parties may use cookies to deliver advertisements to you based on your visit to the System.

You may adjust settings on your mobile device and mobile browser regarding cookies and sharing of certain information, such as your mobile device model or the language your mobile device uses, by adjusting the privacy and security settings on your mobile device. Please refer to the instructions provided by your mobile service provider or mobile device manufacturer.

If you enable location services on your mobile device, SAKAN Platform may collect the location of your device, which we use to provide you with location-based information and advertising. If you wish to deactivate this feature, you can disable location services on your mobile device.

We collect information about your use of our System, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services. We also collect information about the computer or mobile device you use to access our Services, such as the hardware model, operating system and version, unique device identifiers, mobile network information, and browsing behavior.

Calls between you and SAKAN Platform staff, or between you and third parties made through Sakan Global for General Trading / SAKAN Platform (such as real estate agents you contact about a property through a form or link on our website, or using contact information found on our website), may be recorded or monitored for quality assurance and customer service purposes.

You may provide information publicly through the System, such as when you leave a review for a real estate professional, or when you contribute to discussion forums.

Collection of information by third-party services: Some Services require collection of your information directly by third parties. By using such Services, you grant Sakan Global for General Trading / SAKAN Platform the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. Your personal and financial information will be transferred, stored, and processed by in accordance with the Privacy Policy.

Sakan Global for General Trading / SAKAN Platform will not knowingly collect personally identifiable information from any person under the age of 18.

2. How Sakan Global for General Trading / SAKAN Platform Uses Your Information

We generally use the information collected about you to provide and improve the Services, including to:

provide and deliver the Services, process transactions and send related information such as confirmations and invoices;

send you technical notices, updates, security alerts and support and administrative messages;

respond to your comments, questions and requests and provide customer service;

communicate with you about products, services, offers, promotions, rewards and events offered and others, and provide news and information we think will be of interest to you;

monitor and analyze trends, usage and activities in connection with our Services;

revise, modify, and update existing System and develop a new System;

detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Sakan Global for General Trading / SAKAN Platform and others;

personalize the Services and present you with advertising, content or features that we believe will be of interest or useful to you;

facilitate contests, sweepstakes and promotions and process and deliver entries and rewards;

link or combine with information we get from others to help understand your needs and provide you with better service; and carry out any other purpose described to you at the time the information was collected.

Email Management: You may receive email from SAKAN Platform for a variety of reasons - for example, if you took an action through the System, you signed up for a regular report, or you posted your home for sale. If you have an account with SAKAN Platform, you can manage your receipt of some types of communication by following the instructions included in the email we send you. Please note that, even if you unsubscribe from certain email correspondences, we may still need to email you with important transactional or administrative information.

3. When Sakan Platform Shares and Discloses Your Information

Your privacy is important and we are committed to protecting your information that identifies you personally. We will only share personal information that you register inside the System.

Service providers: When SAKAN Platform hires a service provider to help operate the Services or our business, we may give access to personal information only as appropriate to perform the service intended, and subject to the terms of this privacy policy. SAKAN Platform always remains responsible for the privacy of your personal information that is shared with service providers.

Partners with whom we conduct business: When SAKAN Platform partners with other businesses to offer products and services, we may share information with those business partners only as needed to provide those products and services and only subject to the terms of this privacy policy.

Legal obligation or protection from harm: When SAKAN Platform has a good faith belief that access, use, preservation or disclosure of information is reasonably necessary to (a) satisfy any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Use, (c) detect, prevent, or otherwise respond to fraud, security or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of SAKAN Platform, its users, or the public against harm.

Business transfers: If and when SAKAN Platform is involved in a merger, acquisition, or any form of transfer or sale of some or all of its business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, we may share your personal information in connection with that transaction. SAKAN Platform may also share aggregated or de-identified information that cannot reasonably be used to identify you.

4. Interest-Based Advertising

We participate in interest-based advertising. This means that when you use the System, we or service providers or advertisers may use cookies (that they collect or that we provide to them) or other similar technologies to collect information about your use of the System (including mobile applications) or your online activities over time and across different websites and devices. Collected information may include the content you view, the date and time that you view this content, and the website that referred you to the Services, and this information may be associated with your unique browser, device identifier, or Internet Protocol (IP) address. These practices help tailor advertisements that are relevant and useful to you. These tailored advertisements may appear on the System or on other websites, applications or properties.

In addition, if you have provided your email address to us, we may use a scrambled, unreadable form (a hash) of your email address to deliver tailored advertisements to you on the Services or on other websites, including via Facebook’s Custom Audience Feature or other similar tools.

You may opt-out of cookie tracking and analysis as described in the section below entitled Opting Out of Collection of Information by Third Parties'.

5. Opting Out of Collection of Information by Third Parties

SAKAN Platform's third-party ad servers, ad network providers, third-party advertisers may provide you with advertisements that you may see on the System or on other affiliated websites. To improve the relevancy and help measure the effectiveness of such advertisements, we may use cookies, web beacons, clear gifs or similar technologies. These are used to record users' activity, such as the pages visited, and to learn what types of information are of most interest to the users.

6. Third-Party Links and Websites

Throughout the System, we may link to the websites of other companies and/or individuals. Further, certain functionalities on the System may involve the distribution of your listing information to third-party websites. These third-party websites may collect information about users on those websites, and Sakan Global for General Trading 's / SAKAN Platform’s privacy policy does not extend to these external websites and third parties. Please refer directly to these third parties and websites regarding their privacy policies.

7. Security and Retention of Information

SAKAN platform takes reasonable steps to protect the information users share with us from unauthorized use, access, and disclosure, both during transmission and at rest. However, no transmission of information via the Internet nor electronic storage solution can be entirely secure, so please be aware that we cannot guarantee absolute security. You can access, update, and delete personal information you provide in your account profile by logging into your account on the relevant Service. We may maintain a copy of the original version of your information in our records.

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

8. Transfer of Information to the Kingdom of Saudi Arabia (KSA)

SAKAN Platform is based in the KSA and you acknowledge that the information we collect is governed by KSA law. By accessing or using the Services or otherwise providing information to us, you consent to the processing, transfer, and storage of information in and to the KSA.

9. Contacting Sakan Platform

If you have any questions about this privacy policy, or the privacy practices of Sakan Global for General Trading (Sakan System), please email us at [email protected], or you can write to us at:

Jeddah, AL Rawdhah Dist., Prince Sultan 23435

10. Changes to this Privacy Policy

Please note that this policy may be amended from time to time. You should check back for the most current version before relying on any of the provisions in this privacy policy. We will provide notice of material changes to the policy, either by posting a notice on our websites, by sending an email, or some other reasonable method.